Date: 11 Jan 2025
At IndicatorsView.com, we strive to ensure customer satisfaction by providing high-quality TradingView Pine Script indicators. However, due to the digital nature of our products, we have specific guidelines regarding refunds and returns. Please read this policy carefully before making a purchase.
1. Digital Product Policy
All products sold on IndicatorsView.com are digital and delivered electronically. Once purchased and downloaded, the scripts cannot be returned, making refunds limited to specific circumstances as outlined below.
2. Eligibility for Refunds
We offer refunds in the following scenarios:
- Technical Issues
- If the purchased indicator does not function as described due to technical issues on our end, and we are unable to resolve the issue within a reasonable timeframe, you may request a refund.
- Non-Delivery
- If the product was not delivered to your email or account after the successful payment and you did not receive assistance from us to rectify the issue, you may qualify for a refund.
- Duplicate Purchases
- If you accidentally purchase the same product twice, we will refund the duplicate purchase after verifying the transaction.
3. Non-Refundable Cases
Refunds will not be granted in the following situations:
- Change of Mind
- We do not issue refunds if you change your mind about a purchase after the download or use of the product.
- Lack of Experience
- Refunds will not be issued if you lack the expertise to use the scripts or indicators properly.
- Unauthorized Sharing or Use
- Refunds will not be granted if you are found sharing the purchased scripts or using them in ways that violate our terms of use.
- User Negligence
- Refunds will not be issued for errors or issues caused by user negligence, such as entering incorrect email details or failing to read product descriptions.
4. How to Request a Refund
To request a refund, please follow these steps:
- Contact us at indicatorsview@gmail.com within 7 days of your purchase.
- Provide the following details:
- Your name and email address.
- Order ID or receipt number.
- A detailed explanation of the issue.
- Allow us up to 3-5 business days to review your request and respond with a resolution.
5. Resolution Options
Depending on the circumstances, we may offer the following resolutions:
- A replacement product (if applicable).
- A refund (partial or full) to your original payment method.
6. Contact Us
If you have questions or concerns regarding our refund and return policy, please contact us:
Email: indicatorsview@gmail.com
Website: https://indicatorsview.com/
7. Policy Updates
We reserve the right to update or modify this refund and return policy at any time without prior notice. Please review this page periodically for changes.
Thank you for choosing IndicatorsView.com. We hope that our indicators always guide you in your profitable trading journey!